Privacy Policy

Introduction

Nannmo is committed to ensuring the utmost privacy and security of our users' personal information. This policy outlines how we collect, use, and disclose such information. Personal information includes all data, whether directly provided or collected through cookies or similar technologies, related to your transactions, financial details, interactions with us, and information received from third parties or gathered through our website and platform. Moreover, in the usage of data as mentioned above, Nannmo is committed to adhering to Egyptian Personal Data Protection Law No. 151 of 2020 and any of its related laws to be issued in the future (“Privacy Laws”).

If you have any questions about this Privacy Policy or the security of your personal data, please contact us at [email protected] By using Nannmo, you consent to our data practices as outlined in this Privacy Policy and our User Agreement.

By visiting nannmo.com, you acknowledge and agree to the practices outlined in this Privacy Policy. Your use of Nannmo’s services is also subject to our User Agreement.

1. Purpose of This Privacy Policy

Privacy laws establish standards for handling personal data, which includes any information that identifies a living individual. At Nannmo, we ensure compliance with these laws by collecting, storing, and processing only the necessary personal data required to deliver our services. This may include:

• Personal Information: Name, email address, contact details, and Know Your Customer (KYC) information for investment verification.
• Financial Information: Bank account details and payment information for transactions.
• Usage Data: IP addresses, browser type, device information, and browsing behavior on our platform.
• Cookies and Similar Technologies: Used to improve your user experience. You can manage these preferences through your browser settings.

2. How We Collect Your Personal Data

We collect personal data through:

• Your direct interactions with us, such as registering for an account or contacting customer support whether by phone or text communications.
• Transactions and investment activities on our platform.
• Participation in promotions, surveys, or events.
• Automated tracking tools, including cookies and analytics software that capture website usage data.

3. How We Use Your Personal Data

Your personal data is used for the following purposes:

• Assessing your eligibility for investing in properties.
• Conducting KYC and Anti-Money Laundering (AML) checks in compliance with regulations.
• Managing your account and processing transactions.
• Preventing fraud, financial crimes, and unauthorized access to accounts.
• Improving Nannmo’s platform through market research and analytics.
• Complying with legal and regulatory obligations.
• Providing customer support and ensuring a smooth user experience.
• Communicating with you about updates, promotions, and changes to our services (you can opt out at any time).

4. How We Protect Your Personal Data

Nannmo takes extensive security measures to protect your personal data. These include:

• Secure storage and encryption of sensitive information.
• Compliance with industry-standard cybersecurity practices.
• Using Secure Socket Layer (SSL) and Transport Layer Security (TLS) protocols for encrypted communication.

However, while we take all reasonable precautions, the Internet is not entirely secure, and we encourage users to take extra steps such as:

• Using strong, unique passwords and updating them regularly.
• Logging out after using the platform, especially on shared devices.
• Avoiding sharing account details with anyone.
• Please do not share OTP(one-time-password) with anyone.

5. How Long We Retain Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory compliance. Typically:

• Transactional and financial data is retained as required by tax and financial laws.
• Account data is kept as long as you maintain an account with Nannmo and up to 7 years after account closure for compliance purposes.
• Other data is either deleted or anonymized once it is no longer needed.

6. Disclosure of Your Personal Data

We may share your data with:

• Third-party service providers assisting with payment processing, compliance checks, and platform maintenance.
• Regulatory authorities when required by law.
• Business partners and advisors for legal, financial, and operational purposes.
• Potential investors or buyers in case of a merger, acquisition, or asset transfer.

We do not sell your personal data to third parties.

7. Your Rights and Choices

You have several rights regarding your personal data, including:

• Accessing your data: You can request details about the data we hold about you.
• Updating your information: You can correct any inaccuracies.
• Withdrawing consent: You can opt out of marketing communications.
• Requesting deletion: You can ask for your data to be deleted (subject to legal retention obligations).

To exercise these rights, contact us at [email protected]

8. Marketing and Opt-Out Options

We may send you marketing emails about new properties, investment opportunities, and platform updates. You can opt out at any time by:

• Clicking the “Unsubscribe” link in emails.
• Contacting us at [email protected] to request removal from marketing lists.

9. Automated Decision-Making and Profiling

Nannmo may use automated tools to analyze or infer investment behavior and provide tailored recommendations, but we do not make binding decisions solely based on automated processing.

10. International Data Transfers

Your data may be stored or processed in locations outside of your country. We take all reasonable steps to ensure it remains protected according to international privacy standards.

11. Children’s Privacy

Nannmo’s services are intended for individuals aged 18 and older. We do not knowingly collect data from minors. If a child has provided us with personal data, we will delete it upon request.

12. Third-Party Links and Social Media

Nannmo may contain links to third-party websites. We are not responsible for their privacy practices. Any data you share on social media channels associated with Nannmo is publicly accessible.

13. Monitoring and Compliance

We may record and monitor communications to ensure compliance with legal obligations and internal policies. This may include recording customer support interactions.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on nannmo.com, and we encourage you to review it periodically.

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

[email protected]